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CUSTOMER SERVICE POLICY <br />ELECTRIC DEPARTMENT <br />CITY OF COLTON <br />C O N T E N T S <br />Policy <br />Number <br />Title <br />Page No. <br />1 <br />DEFINITIONS <br />2 <br />2 <br />CLASSIFICATIONS OF SERVICE <br />9 <br />A. General Service <br />B. Residential Service <br />C. Temporary Service <br />3 <br />CHARACTER OF SERVICE <br />11 <br />A. General <br />B. Frequency, Phase and Voltage Specifications <br />C. Motor Loads <br />D. Motor Protection and Equipment <br />4 <br />CUSTOMER'S EQUIPMENT AND ITS OPERATION <br />14 <br />A. General <br />B. Intermittent or Fluctuating Loads <br />C. Power Factor <br />D. Other Power Sources <br />5 <br />RESALE <br />16 <br />A. General <br />6 <br />CUSTOMER'S WIRING AND EQUIPMENT <br />17 <br />A. General <br />7 <br />METERS AND EQUIPMENT <br />18 <br />A. Meters - General <br />8 <br />INTERRUPTIONS OR DEFECTS IN SERVICE <br />19 <br />A. General <br />B. Uncontrollable Forces <br />ISSUED <br />BY <br />Gale A. <br />Drews Effective by Resolution No. R-39-88 <br />Dated 7/1/88 <br />Electric <br />Utilities <br />Director <br />Superseding Resolution No. 3734 <br />Dated 10/4/77 <br />