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EXHIBIT A <br />GRIEVANCE PROCEDURE <br />I. STATEMENT OF PURPOSE <br />The purpose and objectives of the grievance procedure are to: <br />A. Assure fair and equitable treatment of all employees and to <br />promote harmonious relations among employees and their <br />supervisors. <br />B. Afford employees a written and simple means of obtaining <br />consideration of their grievance by informal means at <br />supervisory level and review of the supervisor's decisions. <br />C. Resolve grievances as quickly as possible and to correct, if <br />possible, the causes of grievances, thereby reducing the <br />number of grievances and future similar complaints. <br />II. DEFINITIONS <br />A. Day - A work day unless otherwise stated. A work day is a <br />day on which City Hall is open for business for its full <br />normal working hours. <br />B. Grievant - Any employee in the General Unit, except those <br />persons elected by popular vote. An Association may file a <br />grievance on behalf of itself or its members. <br />C. Grievance - An alleged violation or non-compliance with the <br />provisions of this MOU, any supplemental MOU, City of <br />Colton's written or unwritten personnel rules and <br />regulations, departmental rules and regulations, and other <br />policies and practices. <br />D. Representative - A person who, at the request of the employee <br />or supervisor, is invited to participate in the grievance or <br />conferences. <br />E. Immediate Supervisor - The person having evaluation <br />responsibility for the Grievant. <br />F. Class Grievance <br />1. Each employee must submit his or her grievance in <br />writing. Individual grievances may be treated as a <br />single grievance or as a class at the discretion of the <br />parties. <br />A-1 <br />