2002 RES R-38-02 - Laserfiche WebLink

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11: department facility. The business must comply with all city or county and state standards and must possess a current city business license in accordance with Title 5 of this code. (2) Have its lot completely enclosed with a minimum of six-foot fence topped with wire or some other security device. Security shall be adequate to preclude theft, vandalism or damage by activity while in the carrier establishment. The view to all automobiles must be obstructed from the roadway. No vehicles shall be left parked or stored on the public streets at any time. The business must provide off-street parking for its equipment and be able to accommodate at least four additional vehicles for customer parking. Storage vehicles should be secured away from customer parking and the office area. (3) Have an office and lot in the same location within the City's boundaries or within a ten (10) mile radius of the city's police department facility, with a sign posted including the company name, address, phone number and hours of operation, to be clearly visible from the roadway and shall have been operating out of an office and a storage yard that has been continuously located within a ten (10) mile radius of the city's police department facility for at least one year prior to applying for and obtaining a permit pursuant to this chapter. (4) Maintain a sign listing the rates and charges of all towing and storage services offered. Such sign shall be conspicuously placed in the office or other places where customer financial transactions take place. (5) Have an attendant on call 24 -hours a day, seven days a week, and respond to calls within 20 minutes. If the carrier is unable to respond within 20 minutes and does not notify the Police Department that there will be an extended delay, a member of the Police Department shall forward a memorandum to the Chief of Police within 24 hours outlining the reason for the delay. The business must maintain regular hours at a minimum of eight hours Monday through Friday. (6) Have no more than two telephone numbers listed with the Police Department. (7) Agree to protect, indemnify, defend and hold harmless the city from all claims, demands or liability arising out of or encountered in connection with its agreement with the city or the performance of work in preparation for the towing operation, or claims, demands and liability occurring during the towing and subsequent storage and maintenance activities whether such claims, demands or liability are caused by the tow service or its employees or agents. (8) Use business -band two-way radios and shall not use a shortwave police scanner or C.B. radio to answer police calls. (9) Post a tag on the windshield of all cars ordered impounded or stored by the Police Department, reflecting the city's police department case number and the date and time of impoundment or storage. (10) Collect all towing or hauling and storage charges, as well as all city release charges, on each vehicle from the owner. In no event shall the city be liable for any such charge, and the carrier by accepting a license shall be considered as so agreeing. The carrier shall remit all city release charges to the City Finance Department monthly, no later than the twentieth (20th) day of the month. A detailed accounting of fees collected shall be submitted with the monthly payment to the city on such forms provided by the city or in such format as the Finance Director deems is necessary to ensure proper and efficient reporting. The right is reserved by the city to audit, at any time, any and all amounts collected by the towing carrier for release charges. It is the responsibility of the tow carrier to maintain and to make available, as requested, sufficient documentation to support such an audit. Page 2of 9