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CITY OF COLTON <br />roN AGENDA REPORT <br />FOR COUNCIL MEETING OF NOVEMBER 5, 1996 <br />TO: HONORABLE MAYOR & CITY COUNCIL <br />APPROVAL: MALIK FREEMAN, INTERIM CITY MANAGER <br />FROM: THOMAS K. CLARKE, ELECTRIC UTILITY DIRECTOR—� <br />SUBJECT: APPROVE AND ADOPT THE ATTACHED RESOLUTION FOR REVISION OF <br />CUSTOMER SERVICE POLICY TO ADD FINANCIAL PENALTY FOR METER <br />TAMPERING <br />DATE: OCTOBER 21, 1996 <br />BACKGROUND <br />Currently, the Colton Electric Utility bills any customer who tampers with an electric meter an amount for <br />labor and property damage associated with the meter tampering. Power is not restored for that customer <br />until the bill has been paid. The bill is typically between $200-$300. <br />Staff believes that an additional fee should be added to the Customer Service Policy to be assessed to <br />customers who tamper with meters. The fee would serve as a penalty and additional deterrent for those <br />who would tamper with electric meters. Staff is recommending the fee be two times labor and property <br />damage associated with the meter tampering. <br />Staff conducted a survey of California electric utilities to gather information on meter tampering policies. <br />DISCUSSION/ANALYSIS <br />The results of staffs survey on metering tampering policies of other California electric utilities are as <br />follows: <br />CITY OF ANAHEIM PUBLIC UTILITIES <br />DamagedSteel Locking Ring.............................................................................. $ 11.45 <br />Damaged Aluminum Meter Ring......................................................................... 3.00 <br />Replaced Damaged 1 Phase Meter...................................................................... 80.00 <br />Replaced Damaged 1 Phase Meter (After Hours) .................................................... 120.00 <br />Replaced Damaged 1 Phase Meter with Demand .................................................... 215.00 <br />Replaced Damaged 1 Phase Meter with Demand (After Hours) .................................. 255.00 <br />Replaced Damaged 3 Phase Meter...................................................................... Time & Material <br />CITY OF RIVERSIDE <br />Restoration of Service Additional Energy Diversion: Time & Material <br />"In order to restore service discontinued under the provisions of Section B above (Diversion), the <br />customer shall be required to pay, in advance, all of the following': <br />Page 1 of 3 Item No. 6 <br />