1997 AGN APR 15 I05 - Laserfiche WebLink

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CITY OF COLTON ' POLICE DISPATCHER I & II PAGE 2 Maintain contact with all units on assignment; maintain status and location of police field units. Monitor security of police facility and alarm board. Answer non -emergency calls for assistance; contact appropriate agency as necessary. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and fire fighting agencies. May train new employees in dispatch, including record keeping and teletype operation. Enter, update and retrieve information from computer and teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. Perform a variety of record keeping, filing, indexing, `and other general clerical work required to document dispatch activities and provide resources for field offices. Test and inspect equipment as required; report faulty equipment. Perform related duties as assigned. QUALIFICATIONS• • Police Dispatcher I Knowledge of: • Basic office procedureincluding but not limited to, filing, telephone etiquette and office machine operation. Ability to_ • Understand and follow oral and written instructions. Learn the geographic features and streets of the City. • Learn and follow standard broadcasting procedures and rules. • Learn and utilize a wide variety of codes and computer commands. • Spell accurately. • Work various shifts as assigned. • Type at a speed necessary for adequate job performance. • Learn to operate computer terminal and other office equipment quickly, accurately and at times, concurrently. • Learn to dispatch police units quickly and effectively. • Speak clearly and precisely. ivel and efficiently under pressure; exercise good judgment and make sound • Work effectively Y decisions in emergency situations. Effectively communicate with and elicit information from upset and irate citizens. c:\word\jobs\DJSPAT-1.D0C