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ATTACHMENT 3 <br />MATCH/ERROR CRITERIA <br />HEAP 1996 <br />Determine validity of Account Number <br />If CSD account number = UTILITY account number <br />Mark CSD record as FOUND (1) <br />Process Payment Amount <br />If CSD account number 0 UTILITY account number <br />If Administrative change of UTILITY account number <br />Mark CSD record as ADMIN CH (2) <br />Mark CSD record with new UTILITY account number _ <br />Process Payment Amount <br />Else If CSD APPLICANT NAME = UTILITY CUSTOMER -OF -RECORD -NAME <br />Mark CSD record as APPLICANT_ MOVED (3) <br />Mark CSD record with new UTILITY account number <br />Process Payment Amount <br />Else If CSD APPLICANT NAME 0 UTILITY CUSTOMER -OF -RECORD -NAME <br />Mark CSD record as APPLICANT–NOT–FOUND (4) <br />Determine ability to credit account for full or partial amount of HEAP Assistance <br />—If UTILITY Account Open <br />Credit Full HEAP payment (may be applied to past, current and future energy costs) <br />Mark CSD record as FULL–PAY (1) <br />—If UTILITY Account Closed <br />Credit Outstanding balance (4) <br />Refund Difference to CSD (with tape and/or printout) <br />Mark CSD record with AMOUNT PAY <br />