1998 AGN APR 07 I07 - Laserfiche WebLink

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CITY OF COLTON SENIOR POLICE SERVICES CLERK DEFINITION: Under the general supervision of the Police Lieutenant, lead, oversee, review and perform work activities and duties assigned to the clerical unit of a division; assume responsibility for the more difficult and complex tasks; perform other related tasks as necessary. DISTINGUISHING CHARACTERISTICS: The Senior Police Services Clerk is a single position class responsible for providing clerical support to an entire Police Division. This classification is distinguished from the next lower classification of ]Police Services Clerk II by leading and directing the clerical support for an entire division. SUPERVISION EXERCISED: May exercise technical and functional supervision over lower level staff. ESSENTIAL FUNCTIONS: (include but are not limited to the following) • Lead, oversee; review and perform the clerical support work for a division, including both confidential and non -confidential material. • Manage Detective case tracking system for case assignment and clearance; track various crime -related data for filing deadlines, trends, or progress; generate data searches and/or analytical, statistical, or tabulation reports as required. • Input crime -related data; research and compile complex statistical data for special projects and reports. • Type reports, forms, memoranda, correspondence to courts, verbatim interviews, search warrants, affidavits and other materials from straight copy; transcribe oral dictation. • Compose letters and reports on routine matters using correct sentence structure, grammar and spelling. • Oversee division filing and record-keeping responsibilities. • Check reports, records and other data for accuracy, completeness, and compliance with established procedures and standards. • Manage document filing and retrieval system. • Screen phone calls and visitors, referring inquiries to appropriate individual as necessary. • Deal with confidential informants, criminal suspects, and/or crime victims. • Obtain information correctly and route messages to correct person or appropriate local, state and/or federal agencies. • Act as liaison between the supervisor or detectives and the public or other employees. • Make appointments and travel arrangements for conferences, meetings and 'classes. • Maintain monthly and yearly calendars. • Respond to questions and concerns from the general public; provide information as is appropriate and resolve service complaints. • Respond to requests for information regarding departmental policies and procedures. • Evaluate assigned work projects; estimates time, materials and equipment necessary for the successful completion of the project acquire necessary resources as is appropriate.