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WA► R D <br />STRATEGIC CLAIMS SOLUTIONS <br />March 5, 1999 <br />Phillip Desroches <br />P.O. Box 404 <br />Loma Linda, CA 92354 <br />Re: <br />Our Client <br />Date of Loss <br />Dear Mr. Desroches, <br />City of Colton <br />02/21/99 <br />Vl� FZB� <br />Our investigation into the circumstances surrounding the claim recently presented has been <br />completed. <br />According to the City, on February 21, 1999, an outage did occur at your location. This outage <br />was caused by a metallic balloon making contact with electrical lines in the front of your <br />residence. Because the City had no control over this incident, by copy of this correspondence to <br />the City, it is our recommendation that this claim be rejected in its entirety. <br />Please feel free to contact me if you have any questions. <br />Sincerely, <br />Ward -North America, Inc <br />o ecAns y/"" <br />enior Adjuster <br />Cc: <br />Joanne Knowles <br />City of Colton <br />WARD NORTH AMERICA, INC. <br />17862 E. 17TH STREET. SUITE 111. TUSTIN, CA 92780-2157 • TELEPHONE: 1714) 544-0980 • FAX: (714) 544-1979 <br />