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POLICE DISPATCHER L(II CITY OF COLTON Page 2 of 4 • Coordinate emergency calls and relay information and assistance requests involving other law enforcement and fire fighting agencies. • Enter, update and retrieve crime -related information from computer and teletype networks. • Perform a variety of record keeping, filing, indexing and other general clerical work necessary to document dispatch activities and to provide updated resources to field personnel. • Monitor security of police facility and alarm board. • Test and inspect equipment as necessary; report faulty equipment; monitor on-going equipment maintenance. • Demonstrate a fall understanding of applicable policies, procedures and work methods associated with assigned duties. • Respond to questions and concerns from the general public; provide information as is appropriate and resolve complaints. • Provide back-up support to Record Bureau upon request. • Perform other related duties as required. WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing statistical reports and data, using a computer key board. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone and face-to-face service. The need to lift, drag, and push files, paper, and documents weighing up to 25 pounds also is required. QUALIFICATIONS: Education and/or Exgerience: DiVatcher I Any combination of education and experience that has provided the necessary knowledge, skills, and abilities necessary for a Dispatcher 1. A typical way of obtaining the required qualifications is to possess the equivalent of one year of clerical experience involving public contact and the equivalent of a high school diploma.. DkVgghgLLj Any combination of education and experience that has provided the necessary knowledge, skills, and abilities necessary for a Dispatcher U. A typical way of obtaining the required qualifications is to possess the equivalent of one year of experience performing duties comparable to those of a Police Dispatcher I and the equivalent of a high school diploma. License/Certificate: Possession of, or ability to obtain a valid California driver's license. KNOWLEDGE/ABILITIES/SKILLS: Kgowleddgtof. DkUgLcher I Basic office methods and procedures.