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warrants that the individuals who have signed this Agreement have the legal power, right, and <br />authority to make this Agreement and bind each respective Party. <br />3.5.22 Counterparts. This Agreement may be signed in counterparts, each of <br />which shall constitute an original. <br />3.6 Subcontracting. <br />3.6.1 Prior Approval Required <br />the work required by this Agreement, except <br />approval of City. Subcontracts, if any, shall <br />provisions stipulated in this Agreement. <br />3.7 City's Responsibilities. <br />. Consultant shall not subcontract any portion of <br />as expressly stated herein, without prior written <br />contain a provision making them subject to all <br />City shall provide Consultant with access to the information, equipment and facilities that are <br />reasonably required by Consultant in performing the Services, including without limitation <br />reasonable and necessary on-line access, working space and office support as Consultant may <br />reasonably request. <br />3.8 Project Management. <br />(a) Project Managers. Customer and SPL each will designate one person to act as that <br />party's initial "Project Manager" who will be responsible for day-to-day communications <br />between the parties. If the Project Managers disagree on any issue and cannot resolve it within <br />10 days, they will escalate the issue to senior managers. If an issue remains unresolved after <br />consideration by such senior managers, either party may escalate it to non-binding mediation for <br />resolution. <br />(b) Mediation. Any mediation will be conducted under the auspices of the Judicial <br />Arbitration and Mediation Services/Endispute ("JAMS") in Colton, California, or such other <br />location serviced by JAMS which is mutually acceptable to the parties, in accordance with <br />JAMS commercial rules of mediation. The parties shall request a mediator with at least ten years <br />experience in the software industry and who has knowledge and experience in the software <br />industry sufficient to comprehend the technical and economic issues raised and shall share in the <br />mediation costs equally. With the exception of interim equitable relief, neither party will institute <br />legal proceedings regarding a dispute until it has exercised good faith reasonable efforts to <br />achieve resolution through the foregoing escalation of disputes from Project Managers to the <br />Executive Steering Committee to mediation (the "Dispute Resolution Process"). <br />(c) Changes. If either party proposes a change to an SOW, the other party will <br />reasonably and in good faith consider and discuss with the other party the proposed change. <br />Consultant agrees to accept any change proposed by the City which is documented in writing <br />using the Change Control Form at Exhibit B to this Agreement, where the City agrees to bear <br />any extra expense and pay (at Consultant's then current time and expense rates) for any <br />additional work required by the change, provided that the additional work does not materially <br />change the economics of Consultant's performance or substantially extend the schedule. If <br />RVPUB\NGS\529334 <br />12 <br />