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CITY OF COLTON <br />AGENDA REPORT (Continued) <br />FOR COLJNCIL MEETING OF June 21, 1994 <br />SUBJECT: ADOPTION OF RESOLUTION APPROVING STAFF RECOMMENDED <br />CHANGES TO THE CUSTOMER SERVICE POLICY, INCLUDING <br />PROPOSED RATE CHANGES <br />a. Inclusion of the existing Power Cost Adjustment in the General Provisions and a <br />change in the surcharge from zero to a positive $.00558 per kWh. Expansion of the <br />action limits of the balancing account to a positive $400,000 and a negative <br />$100,000; and <br />b. Main breaker positioning for energization or reenergization of services in Policy No. <br />4; and <br />c. Provisions for third party notification regarding delinquent bills in Policy No. 17; <br />and <br />d. The esta.blishment of a$5 charge for delivery of a 48-hour termination notice; and, <br />e. The swimming pool pump off peak credit program is proposed for termination. <br />3. Changes to the electric Rate Schedules which reflect the Sta.ff recommended 3.5% base rate <br />revenue increase applied to all rate classes but having varying effects on the classes and <br />customers within the class depending of the electricity requirements, to become effective for <br />all service rendered on and after July 1, 1994, and in accordance with the overall rate and <br />financial plan developed as part of the rate setting process, an additional 3.5% base rate <br />increase to become effective July 1, 1995, and changes in rate design necessary to bring <br />retail rates closer to the calculated cost of service; and, <br />4. At the recommendation of the Utilities Commission, the Electric Utility included in the rate <br />study the appropriateness of a low income rate assistance program. Under this type of plan, <br />customers meeting low income guidelines would be eligible for a 15% discount of the retail <br />electric rate. The revenue shortfall created by the discount would be shifted to the remaining <br />customers in the form of surcharge on the utility bill. Upon review of the study results and <br />the comments of the Commission, Staff has not included in the Customer Service Policy any <br />provision for low income rate assistance in this rate plan. This type of program, though well <br />intended, creates some circumstances which may not be in the best interest to the Utility and <br />the majority of the customers. To illustrate: <br />Page 2 of 4 Item No. <br />