2000 AGN FEB 08 I01 - Laserfiche WebLink

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CITY OF COLTON AGENDA REPORT FOR COUNCIL MEETING OF FEBRUARY 8, 2000 TO: Honorable Mayor and City Council / APPROVAL: LHe. Garcia, Cit anager 11 FROM: m u y bevelopment Director SUBJECT: One -Stop Permitting Center, Proposed Sign Ordinance Amendment and The Rental Housing Inspection Program DATE: February 3, 2000 As you know, the one-stop permitting center has been operating on a modified basis since mid-September 1999. The goals of the one-stop permitting center are to provide: • Improved coordination among City staff • Streamlined permitting procedures • Computerized land use and building information through the permit tracking system at a centralized location • Coordinated customer contacts with appropriate staff • Define timeframes for plan check turnaround • Substitute parallel for sequential processes • Multilingual translation service • Early communication of permit requirements, recognizing the relationship between permit processing and economic development, saving the customers time and money. Although the one-stop permitting center has been available for some time, as I have informed you, staffing from other departments and/or divisions has been inconsistent and sporadic with the exceptions of the Water and Fire Departments. However, the Fire Department's representative is the Fire Safety Specialist not the Fire Marshal, who is that department's staff responsible for reviewing plans for fire code requirements. Although the Fire Marshal is not physically located in the one-stop during one-stop hours, he has made himself available either by pager or phone. It is both my opinion and the opinion of the plan check coordinator who is also responsible for building permit issuance, that in order to implement the goals behind the concept of the creation of the one-stop permitting center that our Council approved, it is imperative that the appropriate staff responsible for plan review and approval from each Department/Division be present at the one-stop permitting center during the designated hours to serve the public. Should there not be customers seeking information, that period of time should be utilized performing plan checking or any other job related duties.