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CITY OF COLTON OFFICE SPECIALIST I/II DEFINITION: Under the supervision of higher level supervisory personnel, performs a wide variety of typing and general clerical work of a routine nature. DISTINGUISHING CHARACTERISTICS: Office Specialist H The Office Specialist II is the journey level class within the Office Specialist series and is responsible for performing a full range of general clerical duties. Incumbents within this classification are expected to demonstrate a full understanding of all applicable policies, procedures and work methods associated with assigned duties. Employees in this class may often have contact with the public, answering a variety of procedural questions and providing information. This classification is distinguished from the lower level classification of Office Specialist I in that incumbents are expected to perform assigned duties with minimal supervision and at an independent level. Office Specialist I The Office Specialist I is the entry level class within the Office Specialist series and is expected to learn to perform assigned duties and responsibilities. Incumbents within this classification initially perform routine and less complex duties and responsibilities, however, steadily receive more complex duties as experience is gained. Incumbents in this class normally work under close and continuous supervision performing repetitive or closely related duties according to established procedures. This classification is distinguished from the Office Specialist II in that an incumbent is expected to perform assigned duties under direct supervision, as they learn their positions. In that this is a learning classification, typically incumbents can generally expect to progress to the higher level class of Office Specialist II after gaining one year of experience. ESSENTIAL FUNCTIONS: (include but are not limited to the following) • Types a variety of documents in draft and final form, such as correspondence, standard forms, charts, and reports using office computer or other office equipment. • Proofreads materials for correct grammar, spelling, punctuation, and format. • Receives the public and answers calls; determines how incoming calls should be routed; directs people to appropriate offices. • Explains routine procedures, processes and department activities to the public and staff from other departments. • Compiles routine reports by extracting and/or tabulating information from a variety of sources, such as files, correspondence, meeting notes, logs, previous reports, and/or instructions. • Posts a variety of information to various control records and information files. • Contacts other departments, agencies, businesses, and members of the public to obtain information necessary for a variety of City activities. • Performs other related duties as required.