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EXHIBIT "A" <br />SCOPE OF SERVICES <br />Project Summary <br />Consultant will perform the Services in accordance with Government Auditing Standards, 2007 <br />Revision, by the Comptroller General of the United States, United States General Accounting <br />Office. In accordance with these standards, the proposed study process will include the <br />following critical components: <br />• Initial Assessment of Electric Utility and Operations - Initially, Consultant will perform <br />tasks that will provide our staff with an overview understanding of the organization and <br />functioning of the Electric Utility. Included will be interviews with key staff, collection of <br />data and planning materials, review of the regulatory environment, and other information <br />pertinent to the study. <br />• Project Planning_- As the study progresses, Consultant will refine the preliminary work plan <br />presented in this proposal, based on increasingly better information regarding Electric Utility <br />operations. <br />• Field Work - After the initial project work plan has been refined, Consultant will <br />commence with the field work phase of the study. The focus of the analyses will be on <br />business planning processes, including: performance management, market positioning, <br />demand forecasting, renewable resource development; resource acquisition and long-term <br />planning; rate setting practices, rate structuring, implementation, and other cost recovery <br />efforts; capital asset management; staffing approaches and methodologies; and the efficiency <br />and overall effectiveness of operations. <br />• Quality Assurance - The process incorporates quality assurance procedures defined by <br />Consultant's standards of review. Importantly, prior to releasing a final report to the City, <br />Consultant will meet with management of the Electric Utility to review the content of a draft <br />report for purposes of ensuring factual accuracy and clarity. <br />A Preliminary Work Plan for the Services is provided, below: <br />Conduct Pre Audit Survey <br />1. Entrance Conference <br />Conduct an entrance conference with Electric Utility management. The purpose of the entrance <br />conference would be to describe the scope, process, and timeline for the performance audit, and <br />respond to questions. <br />2. Review Documentation on Electric Utility Operations <br />Collect and review basic documentation and statistical reports from the Department, including <br />but not limited to: <br />• Current laws and regulations affecting the Electric Utility operations; <br />• Organization charts by function and activity; <br />14 <br />ONTARIONSTUBBS\308490.1 <br />