(2)AR 011610 AGRMT Harvey M. Rose Associates NTE $117,670 [Electric Utility]

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• The Utility's annual operating budget and three years of financial reports, including revenue and expenditure data by source and use; • The Utility's business and operating plans, including schedules supporting infrastructure development and maintenance; • The Utility's three most recent rate setting analyses and supporting documentation; • Documentation pertaining to any rate changes planned or being contemplated for the near future; • Budgeted and actual staff listings (including vacancies), professional and trade assignments by location and duty, and schedules by shift and day; • Performance measures for the current and three previous years, including consumption trends, service interruptions, and rate comparisons to other municipal and private utilities; • Memoranda of Understanding with affected employee bargaining groups; • Contracts and agreements with vendors, contractors and power suppliers; • Previous studies on the operations of the Utility; and, • Other studies of electricity generation, demand, and delivery, as available. 3. Interview Key Stakeholders Interview representatives of the City Manager's Office, Electric Utility management personnel, selected staff members, and representatives of partner departments, such as Public Works, to obtain an overview understanding of operations. During these interviews, we would solicit assessments of the strengths and weaknesses of the Utility, information on its organization, power generation and cost recovery associated with electricity delivery, and the roles and responsibilities of each manager and division. Interviewees would be requested to provide perspectives on service issues and alternatives to the current delivery methods in the City. Evaluate Current Operations 4. Organization and Administrative Staffing Evaluate the organization and administrative staffing of the Electric Utility to determine whether personnel resources have been appropriately structured to ensure management and oversight of key functions. Determine whether an appropriate mix of professional and support staff exist, supplemented by outside experts, to effectively perform technical functions, such as engineering, planning and rate setting. Assess methods established to determine charges to the Electric Utility for the indirect cost of services provided by City departments, including any revenue sharing payments made by the Proprietary Fund to the General Fund. 15 ONTARIONSTUBB SU 08490.1