(7)AR 101910 Community Services Department 5-Year Strategic Plan

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STAFF REPORT ITEM NO. O6 DATE: OCTOBER 19, 2010 TO: MAYOR AND CITY COUNCIL FROM: ROD FOSTER, CITY MANAGER PREPARED BY: BILL SMITH, COMMUNITY SERVICES DIRECTOR SUBJECT: COMMUNITY SERVICES DEPARMENT 5 -YEAR STRATEGIC PLAN RECOMMENDED ACTION It is recommended that the City Council approve the 5 -Year Strategic Plan for the Community Services Department. GOAL STATEMENT The proposed action will support the City's goal to connect our community by providing the finest in programs, services, facilities and information for individual and family health & enrichment. BACKGROUND From December 2008 through October 2009, the Community Services Department facilitated a Strategic Planning process in the department. A Strategic Plan is a comprehensive planning document designed to effectively plan for the future, with input for all stakeholders, including the community, customers, businesses, staff, and elected & appointed officials. The process was completed by Community Services staff in-house, in accordance with "best practice" standards as set by the National Recreation & Parks Association (NRPA). The Plan was compiled by staff, with input from all stakeholders, as related on page one of the document. Input was solicited in a variety of methods, and at multiple times during the process. The feedback obtained was incorporated into the Strategic Plan, and compartmentalized into six (6) specific action categories: Administration/Organization, Certification/Accreditation & Education, Community Outreach/Marketing, Community Collaboration, Facilities, and Programs. Specific goals have been set within each of these action categories, in accordance with the input from all sources. Within each specific goal is a timeline for completion, along with measurable milestones to monitor progress. Overall, this 5 -year plan contains 40 goals, many of which contain multiple facets within the specific goal. While this is a challenging Plan to implement, staff is confident that, given current resources, the Plan is realistic, consistent with community input, and achievable.