1997 AGN MAY 19 I01 - Laserfiche WebLink

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� ,� � � � � � � ; � 4 ��us�omer complaints and concems have been drastically reduced (virtually eliminated) �, �� .v � �"'� �� by proactively addressing potential service probiems before they manifest themselves into customer di�satisfaction. Taormina Industries makes available to City staff its corporate executives, principals and operations supervisors on a 24-hour p8r day basis. Monthly meetings are held' to keep verbal communications at the highest IeveL The requests and inquires of Ci#y staff to Taormina have been dealt with expeditiously and professionally. f inally, Taormina provides detailed reports each month that specifically describe the residential and commercial senrices provided (which is the basis for our verification of the fcanchise fee), the dixersion totais are quantified and complaint information is provided (Exhibit One). On May 14, 1997 the Caiifornia lntegrated Waste Management Board will consider its staif's recommendation to approve (as amended) the previously disapproved Source Reduction and Recycling Elernent (SRRE). This is the resutt of the efforts put forth by Taormina Industries and its consultant Integrated Recycling Incorporated in providing assurance that Colton is in compliance with AB 939. The Agreement obligates Taormina to indemnify and hold harmless the City of Colton against all fees and penalties imposed by the California lntegrated Waste Management Board if the diversion goafs specified in Califorrmia Public Resources Code 41780 (AB 939) are not met by the City with respect to the municipa( solid waste collected' by Taormina or due to Taormina's delays in providing information required io submit timely reports as required by the Public Resources Code. ` SALIENT POINTS OF THE PROPOSED AMENDED AGREEMENT: ,,1.. Extension (Section 3.01) {Evergreen Glause) The terrn of the agreemenf shall be extended automatically for an additional one year period on January 1Si of each year subject to subsection 3:01 c. The term will be extended automatically on a"rolling" basis until nofice is given that no further exfension wil! be granted. The term of the agreement is a function of the need to procure capital for plant and equipment' needs. Additionally, an "evergreen" commitment to Taormina from the City of Colton should assist Taormina in establishing a foothold in the regional solid waste marketplace. This in tum will create the economies of scale' necessary for Ta�miina to develop and operate a Materials Recovery Facility (MRF) in the City of Colton. The existing agreement has an initial term of ten years (through June 30, 2006) with #he City reserving the right to extend the term for additional two year periods. Guarantee of Exclusive Franchise (Exhibit 2.02d) The fixed accounts under the permit approved Jufy 1, 1992 (Jack's Disposal) wilf transition to Taormina under the terms of this Agreement upon termination of the aforementioned permit (Exhibit Two). Naming Taormina as the exclusive service provider will encourage significant capital �� and equipment investments in the community as specified aboue p1us, provide a firm `� �� foundation on which future planning can take place to meet.the City's future waste 2