1998 AGN APR 07 I08 - Laserfiche WebLink

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CITY OF COLTON POLICE DISPATCHER I/II DEFINITION: Under the general supervision of the Police Sergeant, perform a variety of duties assigned to classes in the Dispatcher series including receiving all incoming calls for ce dispatching necessary units, provide general support in communications to depart assistance and learn and demonstrate a full understanding of all applicable Policiesmeet personnel; methods associated with assigned duties; occasionally assist in hpe training of less expe ures work dispatch positions perform a variety of otherponer tasks in support of assigned area of res rienced responsibility. DISTINGUISHING CHARACTERISTICS: Dispatcher H The Dispatcher H classification is the journey level class in the Dispatcher responsible for performing the full range of dispatch assignments at an independent and is demonstrating thorough and proper judgment and initiative. This class is distinguishedp efr level, Dispatcher I in that the latter is a learning classification with responsibilityforlearning from the and procedures associated with assigned duties. ng policies Disnatcher I The Dispatcher I is the entry level class within the Dispatcher series with nsibility for Performing the :full range of dispatch assignments at a lesser skill level and with lessindependent direction and judgment regarding work procedures and methods. This class is e the Dispatcher H in that the latter performs assigned duties at a 'o 1 level distinguished from supervision, and is expected to demonstrate a full understanding of applicable policies, procedimal and work methods. Typically, after the requisite experience has been gained incumbentsp can reasonably expect to progress to the next level. can SUPERVISION EXERCISED: Incumbents in the Dispatcher I class exercise no supervision. Incumbents in the Dis at class may occasionally exercise technical d functional supervision over lower level cher II and evel dispatch ESSENTI43L FUNCTIONS: (include but are not limited to the following • Perform the full array of duties assigned to classes in the Dispatcher series receiving emergency calls, dispatching emergency vehicles, maintaining recordand lading g equipment, and maintaining records. • Receive emergency calls from the public requesting police or other emergency determine nature, location and priority of emergency, dispatch police units as necessary or transfer calls to appropriate agency; answer 911 calls; answer on -emergency calls and ry to appropriate contact; answer emergency call -out for after hours streets and water services refer and contact appropriate City employees. es • Maintain contact with all field units on assignment; maintain status and location of units. police field