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POLICE DISPATCHER IM Page 2 of 4 CITY OF COLTON • Coordinate emergency calls and relay information and assistance requests involving other law enforcement and fire fighting agencies. • Enter, update and retrieve crime -related information from computer and teletype networks. • Perform a variety of record keeping, filing, indexing and other general clerical work nece s to document dispatch activities and to provide updated resources to field personnel. ary • Monitor security of police facility and alarm board. • Test and inspect equipmentas necessary, report faulty equipment; monitor on-going equipment maintenance. • Demonstrate a full understandingof applicable Policies, associated with assigned duties. pP p procedures and work methods • Respond to questions and concerns from theeneral appropriate and resolve complaints. g public; provide information as is • Provide back-up support to Record Bureau upon request. • Perform other related duties as required. WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning,kneeling, bending, squatting, and stooping in the performance of daily office activities. The position ling requires grasping, repetitive hand movement, and fine coordination in preparing statistical reports and data, using a computer key board. Additionally, the position requires near an p reading correspondence and using the computer, and acute hearing is required when providing vision in phone and face-to-face service. The need to lift, drag, and push files paper, documents ding weighing up to ,25 pounds also is required. > p p ,and documents QUALIFICATIONS: Education and/or Experience: Dis___�atcher I Any combination of education and experience that has provided the necessary knowledge, skills, and abilities necessary for a Dispatcher I. A typical way of obtaining the required qualifications is to possess the equivalent of one year of clerical experience involving public contact and the equivalent of a high school diploma. Dispatcher II Any combination of education and experience that-hasprovided the necessary knowled skills, and abilities necessary for a Dispatcher U. A typical way of obtainingq the requiged red qualifications is to possess the equivalent of one year of experience performin duties high school comparable to those of a Police Dispatcher I and the equivalent of a hig duties diploma. License/Ceificate: Possession of, or ability to obtain a valid California driver's license. KNOWLEDGE/ABILITIES/SKY ,LS: Knowled a of•. Dlnatcher_I Basic office methods and procedures.