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CITY OF COLTON SENIOR OFFICE SPECIALIST DEFINITION: Under the general supervision from management, professional, technical or higher level clerical supervisory personnel, performs a wide variety of highly complex clerical duties. DISTINGUISHING CHARACTERISTICS: The Senior Office Specialist is the advanced journey level class within the Office Specialist series and is responsible for performing the most complex clerical activities. This classification is distinguished from the next lower classification of Office Specialist II by the performance of the most complex activities requiring a full understanding of departmental operating procedures for the assigned area and the level of independence for function. SUPERVISION EXERCISED: May exercise functional or technical supervision over lower level clerical classes. ESSENTIAL FUNCTIONS: (include but are not limited to the following) • Composes letters and reports on routine matters. • Screens phone calls and visitors and refers inquires as appropriate; responds to requests for information regarding departmental policies and procedures. • Relieves the department head or supervisor of routine personnel, budget, payroll, and purchasing duties. • Compiles statistical data for special projects and reports. • Enters complex computer data and retrieves data for reports and projects. • Types reports, forms, memoranda, and agenda reports, and other materials from straight copy. • Maintains files of confidential material. • Check reports, records and other data for accuracy, completeness, and compliance with established procedures and standards. • May assist in compiling annual budget request information. • May make appointments and arrange travel, conferences, and meetings; maintains calendar and personnel records; and sorts and posts all incoming and outgoing mail. • Responds to questions and concerns from the public by telephone and over the counter. • Performs a wide variety of customer service supports including order processing, cashiering, and record keeping clerical activities. • Prepares and maintains a variety of reports, files and financial information of assigned duties. • Performs other related duties as required. WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement, and fine coordination in preparing statistical