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LIBRARY ASSISTANT I/II <br />Page 3 of 3 <br />CITY OF COLTON <br />KNOWLEDGE/ABILITIES/SKILLS: <br />Knowledge of <br />Operations and standard operating procedures of a library services program. <br />Principles and practices of customer service library practices. <br />Operations and services for assigned programs and activities including the literacy <br />program. <br />Reference methods and techniques and sources used in library work including genealogy. <br />Applicable Federal, State, and local laws, codes and regulations. <br />Modern office equipment including a computer and applicable software. <br />Methods and techniques for basic report preparation and writing. <br />Ability to: <br />Courteously respond to community issues and organizational concerns and needs. <br />Develop and administer assigned program responsibilities. <br />Analyze a program issue and develop and implement an appropriate response. <br />Select, train and motivate subordinate personnel. <br />Perform technical library tasks. <br />Devise and maintain records, including those of a confidential nature. <br />Work independently. <br />Understand and follow oral and written directions. <br />Apply applicable laws, codes and regulations. <br />Establish and maintain effective working relationships. <br />Skill to: <br />EfFectively operate a motor vehicle on City streets. <br />APPROVED BY COUNCIL: February 17, 1998 <br />