1999 AGN JUL 20 I08 - Laserfiche WebLink

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REVENUE MANAGER DEFINITION CITY OF COLTON Under the general supervision of the Utility Director, performs a variety of complex professional duties in customer service and utility finance; plans, directs and reviews the areas of customer service, accounting, budgeting, accounts receivable/payable, utility billing, purchasing and data processing; exercises direct supervision of technical and clerical staff. EXAMPLES OF DUTIES - Duties may include, but are not limited to, the following: Assist in the development and implementation of goals and objectives, policies and priorities for all the Utility Divisions. Manage the operations of the Customer Service Division. Conduct surveys of customers and employees relating to the quality of customer service. Prepare legislation for the improvement of customer service policy. Assist in the preparation of all the Utility Divisions' budgets. Assist in the review, evaluate and recommend data processing improvements to the Utilities' administrative financial internal control and data processing systems and procedures. Prepare financial and administrative reports and resolutions. Prepare various qualitative and quantitative financial analyses. Maintain debt service records for the Utilities. Provide financial support and assistance to Utility Division heads and supervisors. May participate in meetings before citizens, elected officials, committees and boards on financial and administrative matters of the Utilities. Approve accounts payable, in compliance with budget approved appropriations; examines and verifies all financial documents and makes adjustments as well as closing entries. Prepare cost analysis of employee wage and benefit packages for labor negotiations. Prepare and conduct performance evaluations of assigned staff. Manage and coordinate the Utilities' financial information and financial data processing system. Coordinate and administer internal/exterrial audits.