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Customer Service Policy No. 27 Direct Access Rules The purpose of these rules is to establish consistent guidelines and procedures for allowing Colton Electric Utility customers to take advantage of possible economic benefits from direct access to energy suppliers as permitted by State Law. The appropriate division of City Goverm-nent responsible for implementing particular rules is identified in parentheses. A. Customer Responsibilities I . Customers desiring information on direct access services can contact either the Colton Electric Utility or an Energy Service Provider for information. The Colton Electric Utility shall provide interested customers with a standard packet of information including procedures and requirements for electing direct access (responsibility Energy Services). 2. If a customer selects an alternative Energy Service Provider, all necessary arrangements for direct access may be coordinated between the customer and the Energy Service Provider, with the Energy Service Provider acting as the central point of contact with the Colton Electric Utility. 3. Customers are responsible for selecting an Energy Service Provider. Only one Energy Service Provider may be designated at a time at each customer's premises, regardless of the number of meter service accounts at those premises. B. Energy Service Provider Responsibilities Energy Service Providers must set up a direct access account with the Colton Electric Utility before offering direct access services to customers served by the Colton Electric Utility (responsibility Energy Services). In order to set up a direct access account for an Energy Service Provider, the following requirements must be met by the Energy Service Provider: • Must obtain CPUC registration if serving customers with peak demand less than 20 kW • Must identify the WEPEY/ISO registered Scheduling Coordinator with which they have contracted to provide such services for electric distribution customers of the City of Colton • Must identify an independent verification agent with which they have contracted to provide such services if serving customers with peak demand less than 20 kW • Must meet credit worthiness requirements of Colton Electric Utility • Must specify services to be offered and methods for providing • Must obtain a City Business License 2. Energy Service Providers must adhere to communications requirements for data exchange by entering into a metering and billing agreement with the City of Colton. (responsibility Energy Information Specialist). 3. Energy Service Providers must assure that each customer has the required meter and data communications for direct access (from account setup). 4. After items above are addressed, Energy Service Providers may request, with proof of customer authorization, to have customer accounts switched to direct access.