2002 AGN DEC 03 I18 - Laserfiche WebLink

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y i I ` • Y mo�ic' +i � � X OF. 1C12 AC'S 12 F11 q: 23 August 9, 2002 Ms. Cathy Thomas/Ms. Sybil Meister El Burrito Mexican Food 12232 Rosedale Colton, California 92324 RE: Principal: Claimant: Incident: Our File: City of Colton El Burrito Mexican Food 5/1/02 29433SA Dear Ms. Thomas and Meister: We are the claim administrators for the City of Colton. In that capacity we are in receipt of your claim for water damages at your business. We have now completed our investigation into your claim by receiving and reviewing the departmental report. We are advised that on May 22 you called the City Water Department indicating you had a leak at the water meter. Your water meter was changed, and during the change, some rust particles lodged in your backflow device causing it to leak. The City's backflow technician was called out and the device was cleared of all debris. It was then noted you experienced a water leak on your floor. This was also checked out by the City and you were advised it appeared to be a problem in your drainage system because it was coming up into your drains and you needed to employ a plumber. The City's Wastewater Department also went the extra effort to check the City's sewer mains in the area where the crew found everything flowing normally. It appears your problems may be in your lateral lines which is not a City responsibility. We believe the City has responded to your problems very timely and have also made every effort to resolve a problem which has been determined is not within the City's responsibility. We have recommended denial of your claim and the City will be sending you formal notice soon. CARL WARREN & CO. An Employee -Owned Company CLAIMS MANAGEMENT - CLAIMS ADJUSTERS P.O. Box 6205 - San Bernardino, CA 92412 Phone: (909) 884-8669 • (800) 762-3216 - Fax: (909) 888-4888 Website: http://www.carlwarren.com