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CITY OF COLTON POLICE SERVICES TECHNICIAN DEFINITION: Under the general supervision of the Police Sergeant or his/her designee, performs non sworn police support work in various assignments within the department which may include code enforcement, community service officer, animal control, and/or dispatching duties. DISTINGUISHING CHARACTERISTICS: The Police Services Technician is responsible for performing a full range of assignments within the Police Department. Employees in this class are expected to acquire a working knowledge of laws, codes, regulations and procedures applicable to assigned work and, after initial training under supervision, are expected to function with a high degree of independent judgment in accordance with laws, codes, regulations and procedures. ESSENTIAL FUNCTIONS: (include but are not limited to the following) • Demonstrate a full understanding of applicable policies, procedures and work methods associated with assigned duties. • Respond to questions and concerns from the general public; provide information as is appropriate and resolve complaints. • Performs a variety of general office duties including answering the telephone and providing counter assistance to the public. • Perform a variety of duties specific to assigned areas of responsibility which may include code enforcement duties, community service officer duties, animal control duties, and/or dispatching duties. When assigned to Code Enforcement • Conduct field investigations regarding complaints and initiate investigations of violations of City codes and ordinances to obtain compliance. • Investigate complaints and violations by researching property deeds, lot lines, past violation histories, utility records and other topics to ensure complete assessment of situations under investigation. • Issue Notice and Order to Repair, Notice to Abate, Administrative and Criminal citations in accordance with City codes and procedures; prepare cases for presentation before the Hearing Authority, the City Council and the Court and testify on behalf of the City in the proceedings; produce photographs and other evidence as required. • Submit cases to the City's Hearing Authority to determine if the violation is deemed a Public Nuisance; obtain necessary warrants to enforce orders; enforce orders of the Hearing Authority as required; prepare reports for testimony in Criminal and Civil Court proceedings; and maintain expense records for cost recovery. When assigned to Community Service • Interview citizens and prepare reports on accidents, offenses and incidents. • Assist in controlling traffic at emergency and accident scenes.