1996 RES R-142-96 (NOT USED) - Laserfiche WebLink

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4.7 City of Colton understands that program pricing is based upon use of existi software, question set and output text. Should City of Colton wish toma modifications to either the DMP question set or output text, EcoGroup provide revised pricing to City of Colton. , 4.8 Each household that completes and returns an energy and water y receives a DMP profile report. The report is unique to each customer t articipates in the program because it is developed based on the customer' al energy and water consumption coupled with their end-use profile and gy and water consumption habits which are obtained from the compl urvey. It is important to note that in those instances where the ac onsumption history is not available because, for example, the customer is to the City of Colton or the customer's home was just built, the program use sophisticated theoretical calculations of energy and water co ption in the creation of the profile report. 4.9 The profile report explains to a customer ' they are currently using energy and water, when and why they can exp eir energy and water bills to change, (increase for the heating and ng seasons and decrease during the mild seasons) and what they can do anage and control their energy and water costs. In addition to provid' e participating household with energy and water education, the profile rt can promote other City of Colton programs and services which ave the greatest appeal to the customer such as appliance recycling and hi ficiency water heaters and encourage the customer to take full advan of the program offerings. 4.10 The profile report, incl individualized recommendations, is customized to each individual Gusto " he profile consists of the following components: 4.10.1 The first palff the report will consist of a personalized letter signed by a City of n representative thanking the customer for participating in the progz The letter asks the participant to read through their report, and rei,- es the importance of implementing the recommendations given,;o provided on the first page will be two or three energy and wate ing recommendations and a summary of the total energy and wa `` ollar savings possible by implementing all report 4.10. e second page of the report will consist of a Monthly Water Use graph dicating current and proposed water consumption for each month of the year. Also on this page is a breakout of where the customer's water dollars go by end use category and a pie chart comparing the annual percentage of water used indoor and outdoor. 10.3 The third page of the report will consist of a 12 -Month energy consumption history which graphically shows how much money each Confidential - EcoGroup, Inc. 11 1996. COL 1012196