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Passenger cars. In order to do any good, of course, the programs must be <br />followed. The programs might be modified to make them more appropriate to <br />local equipment and operating conditions, but the major part of the work will <br />have been accomplished by others. <br />Major national freight and passenger carriers have similar preventive <br />maintenance programs for their own vehicles, with the comprehensive record <br />keeping procedures that are a vital part of any maintenance program. They <br />might be a source from which schedules and forms could be obtained and adapted <br />for establishing a well thought-out program at the local level. National <br />carriers are often cooperative in sharing their program with small local <br />business partners, particularly when there is a business relationship with the <br />local carrier. Other, excellent sources of information about appropriate <br />preventive maintenance programs for particular types of vehicles are industry <br />associations such as the American Trucking Associations, Inc., state trucking <br />associations which are usually affiliated with the national organization, bus <br />operator associations (which are often dedicated to a particular type of bus <br />operation, such as tour bus operators, school bus operators, transit bus <br />operators, etc.), and other specialized associations. It is sometimes <br />necessary to be a member of an association to obtain materials on any subject. <br />WHO SHOULD BE INVOLVED IN A PREVENTIVE MAINTENANCE PROGRAM? <br />In organizations that operate CHP -regulated vehicles, an effective preventive <br />maintenance program will involve the manager and the supervisors as well as <br />the drivers and mechanics. The manager of an organization which uses <br />CHP -regulated vehicles should set the tone of the company or agency's <br />preventive maintenance program by making it clear that the policies <br />established by the organization are serious and'were developed with the full <br />expectation that they will be carried out. The manager should periodically <br />review the program and actively seek recommendations from his or her employees <br />for improvements in the details of the program. The manager should be looking <br />for ways to improve communication between the drivers and the maintenance <br />personnel. The manager should work to solve small problems in the program so <br />that large problems will be less likely to develop. <br />Supervisors of drivers and mechanics should concentrate on seeing that <br />everyone under their supervision is doing his or her part of the overall job <br />of maintaining the regulated vehicles. The supervisor should see to it that <br />drivers are carefully inspecting"their vehicles at the beginning of each shift <br />and reporting their findings to the mechanics (or to the supervisors, if that <br />is the arrangement). Supervisors should make sure each mechanic takes each <br />defect report seriously, even if the defects listed are not serious. <br />Mechanics should be cautioned against ridiculing drivers' efforts to point out <br />defects, so that drivers will not become discouraged about reporting what they <br />find. Drivers should be made to realize that not every defect is a <br />life-threatening one, and that sometimes a defect is so unusual and difficult <br />to diagnose that extra time is needed by the mechanic to solve the problem. <br />(This does not mean that an unsafe vehicle should be allowed to continue in <br />HPG 84.6 2-6 <br />