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F. Class Grievance <br />1. Each employee must submit his or her grievance in <br />writing. Individual grievances may be treated as a <br />single grievance or as a class at the discretion of <br />the parties. <br />2. Resolution of a class grievance may not be <br />consistent among all grievants in the class <br />grievance due to differences in circumstances or <br />occurrences which brought about the grievance. <br />3. Any grievants unsatisfied with the decision at any <br />procedural step shall retain their individual <br />rights to appeal to the next step in the grievance <br />procedure. <br />G. Answer - The response to the grievance at any of Steps <br />A -F E in Part III. All answers must be written. If an <br />answer does not resolve the grievance to the grievant's <br />satisfaction, the answer will inform the grievant of the <br />next step in the grievance procedure, and the time <br />deadline for processing. <br />III. PROCEDURE <br />A. Informal Resolution - Within ten days after a grievant <br />knew, or by reasonable diligence should have known, of <br />the condition upon which a grievance may be based, the <br />grievant shall attempt to resolve it by an informal <br />conference with the grievant's immediate supervisor. <br />This step will be deemed waived if the immediate <br />supervisor, or the immediate supervisor's action, is the <br />subject of the grievance. <br />Every effort shall be made to resolve a grievance through <br />discussion between the employee and the employee's <br />immediate supervisor. It is the spirit and intent of <br />this procedure that all grievances are settled quietly <br />and fairly without any subsequent discrimination against <br />employees who may seek to adjust a grievance. Every <br />effort shall be made to find an acceptable solution at <br />the lowest level of supervision. <br />The supervisor will answer the grievance, in writing, <br />within ten days of presentation by the employee. <br />B. If the problem cannot be resolved between the employee <br />and the immediate supervisor, the employee may, within <br />five days from the date of receiving the written answer <br />from his or her supervisor, request an interview with the <br />division head, if one exists, in order to discuss the <br />MOU3:PDRFEXA 92-93 A-2 <br />