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He found that some crew drivers did not inspect their vehicles and <br />this resulted in high maintenance costs. He said service routes <br />were not balanced and identified the need to have employees <br />performing the same functions. He found residents have multi - <br />containers, with some residences putting out seven to eight <br />containers, requiring the crew to spend more time at one place than <br />another. He found that residents needed to be educated on trash, <br />greenwaste and recyclables. He described options available to the <br />City. Observing that this was a very negative report, Commissioner <br />Jackson inquired if there was anything positive. Mr. Tagore-Erwin <br />said that the City's employees "work their tails off" with the <br />vehicles they have. The City had not stayed up with requirements <br />and this created low morale, frustration and problems. He spoke <br />about alternatives such as vehicle alteration and split containers. <br />There was discussion as to rate -setting; landfill costs and compost <br />mergers; and, the need for an educational system for customers. <br />As to AB939 compliance: Councilmember Sanders asked whether the <br />City will meet the 25% target. Mr. Tagore-Erwin informed that <br />records are incomplete to determine where the City stands. <br />Councilmember/Director Hutton stated that the City has a source <br />reduction, currently meeting the 25% criteria; however, with <br />changes in the new law, the City is running at 22%. <br />Mayor Fulp outlined his concerns and requested that the final draft <br />include information regarding customer service comparisons, namely, <br />the need to compare the number of customer complaints received for <br />the same specific period of time for 1994 and 1995; the need to <br />know equipment utilization, specifically, how fleet is complying to <br />weight limit requirements and guidelines; the need for a study <br />regarding clean-up of bins; and, the need for a comparison study <br />regarding what the City does versus what private haulers do. Mayor <br />Fulp requested annualized budget items regarding the City's <br />overhead costs, franchise fees, administrative fee, costs for bins <br />and any other changes to other departments. He asked for <br />information on actual number of residences receiving services. He <br />pointed out that the City no longer provides service to the Colton <br />Joint Unified School District. <br />Councilmember/Director Hutton said it was difficult to determine <br />utility billing as he had not received a revenues/ expenditures <br />report for the past three months of the fiscal year. <br />On the employee absenteeism schedule (compensatory time, vacation, <br />sick leave and holiday usage), Mayor Fulp asked if averages were <br />normal and how it compared to private industry. Mr. Tagore-Erwin <br />replied it would not be tolerated in private industry. <br />Mr. Fred Cordova challenged the information found on Page 9 <br />regarding public education materials. He said the City had tried <br />to educate the public on what to recycle; yet, on any given day, <br />2 <br />SEP 111995 <br />