2005 AGN JAN 18 I11 - Laserfiche WebLink

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3.5 General/Operational Tasks — Refers to the Azusa IT Staff tasks and responsibilities that are necessary to the overall proper functioning of the Data Center, MUIS system and the associated infrastructure. These tasks include routine maintenance, administrative functions and other non -defined tasks. 3.6 Indirect Items/Expenses — Refers to items or expenses that are not directly associated with the MUIS system but affect the proper operation and usage of any of the functions of the MUIS system. 3.7 MUIS — Municipal Utility Information System 2000. This system is a Year 2000 compliant hybrid of the MUIS system version 4.2 owned by D.J. Roupe & Associates. The City of Azusa owns the right to all changes made by its staff to the base code of the MUIS system. 3.8 Azusa IT Staff — Employees of the City of Azusa in its IT Department employed for the purpose of maintaining the MUIS system. 3.9 Operational State — The normal Operational State of the MUIS system occurs when the System is functioning within its designed parameters without extraordinary efforts by either Party. 3.10 Technical Staff — Professional City employees employed by either Party who are trained in and are regularly assigned to the maintenance of computer hardware and software. 4. SERVICES PROVIDED BY AZUSA TO COLTON 4.1. Customer Information System a. The City of Azusa will provide a MUIS system for use by Colton's Customer Service Division for the billing of Colton customers. b. The MUIS system will be operated from the Data Center and managed by the Azusa IT Staff . C. The software used to create the MUIS system is licensed for use only from a single minicomputer which will reside at the Data Center. d. The MUIS system will be maintained as one common interface that will be shared by Azusa and Colton. e. The MUIS system will be Year 2000 compliant to the best of the Azusa IT Staff's knowledge; but is not guaranteed against date related failures. ORANGE\AJM\14542.2 2