1990 AGN SEP 18 I26 - Laserfiche WebLink

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CITY OF COLTON BUSINESS LICENSE AND COLLECTIONS OFFICER DEFINITION To perform a variety of complex duties in the collection of delinquent City customer accounts, supervise and coordinate the administration and enforcement of City's Business License and Collection Division. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the Finance Director. Exercises direct supervision over clerical staff. EXAMPLES OF DUTIES - Duties may include, but are not limited to, the following Collect delinquent public utility accounts and other miscellaneous City accounts; review documentation and records to determine feasibility of collection actions. Investigate and analyze accounts and initiate suspension of services and legal actions as necessary including the garnishment of wages and other court actions. Monitor franchise haulers by maintaining log on location and number of bins in City for billing of Franchise Fees. Prepare Small Claims cases including appropriate documentation, represent the City in Small claims Court. Contact customers to follow-up on delinquent accounts; respond to inquiries and requests; explain City policies and procedure related to utility billing and the Business License Ordinances, Administer and enforce the Business License Ordinance through public contact and field investigation. Receive and process Business License information in a computer remote terminal; maintain appropriate records, files, reports, and correspondence. Develop and recommend new and revised procedures and policies related to collections and business license activities. Coordinate assigned activities with other Administrative Services Department staff, as,well as personnel in other City departments. Assist in Department budget preparation by preparing budget requests and justification.